1. Do you ship across the UAE?
Yes, we deliver all over the UAE. Your order will be shipped directly to your address.
2. How long does delivery take?
Delivery usually takes 7–15 business days, depending on your location and product availability.
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email so you can follow your package.
4. What if I receive a damaged or wrong item?
If this happens, please contact us within 48 hours at sahramart14@gmail.com with your order number and a photo of the product. We’ll make it right.
5. Can I return or exchange an item?
Yes, we accept returns within 7 days of delivery for unused and unopened items.
6. What payment methods do you accept?
We accept credit/debit cards and cash on delivery (COD) across the UAE.
7. How can I contact Sahra Mart?
You can reach us anytime at sahramart14@gmail.com — we usually respond within 24 hours.